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Two-Way Texting

Support back-and-forth patient conversations by text, from scheduling questions to routine follow-up. Keep the conversation connected to your practice and bring staff in when needed.

Works inside a broad set of EHRs, with more being added daily.

Maria Alvarez

Text · consent on file · STOP honored

Secure
  1. Hi Maria, this is Riverside Family Medicine. Reminder: Dr. Lee, Tue 3:10 PM. Reply C to confirm or R to reschedule.
  2. R. Can I do Thursday instead?
  3. Sure. Thursday has 9:20 AM, 11:40 AM or 2:15 PM. Reply 1, 2 or 3.
  4. 2
  5. Done. Thu 11:40 AM with Dr. Lee. Arrive 10 minutes early. Reply here with any questions.
  6. Will my visit copay be the same as last time?

Your practice sets the rules. Your team stays in control.

Harmonize works with your practice’s instructions and patient context. Staff can review the work, follow up on open requests, and handle anything that needs a person.

See two-way texting in action.

A walkthrough of this workflow and how it fits into the rest of the platform and your team's day.