Your practice, on autopilot.
Harmonize is one AI platform for the administrative work of a medical practice: the front desk, patient outreach, fax triage, and more. Every workflow connects to your EHR and one shared task queue, so nothing falls through the cracks.
- Tasks triaged
- Calls answered
- Schedules filled
- Charts prepped
All your workflows in one place. Doing work even when you're not.
Each workflow covers a whole function of the practice end to end, connected to your EHR. Your staff set the rules and review the results; Harmonize does the work.
Front Desk
Answer calls, book visits, and take messages around the clock.
Explore Front DeskTwo-Way Texting
Handle routine questions and follow-ups by text.
Explore Two-Way TextingCare Gaps
Find overdue care and help patients book their next visit.
Explore Care GapsChart Prep
Gather the information your team needs before each visit.
Explore Chart PrepFax Triage
Sort incoming faxes and route them to the right person.
Explore Fax TriagePrior Authorization
Help prepare paperwork and follow up on authorization requests.
Explore Prior Authorization
How our customers are using Harmonize
Three ways practices put Harmonize to work.
Find and engage the hidden 10% of your panel
In a panel of 2,000, that's 200 patients due for care. Harmonize finds them and reaches out to help them schedule.
We create 2+ extra staff hours a day
That's 10 hours a week back for your team. Harmonize gathers what's needed for prior authorizations, referrals, refills, and chart prep.
We recapture the 40% of missed calls for appointments and care
A missed call is a missed visit. Harmonize answers around the clock, organizes requests, and helps patients book.
Illustrative examples, not measured customer results or guaranteed savings. Based on a five-day workweek.
Every workflow shares the same foundation.
Harmonize learns your practice once. Each workflow you add builds on that, so it produces finished work in the same queue instead of another inbox for your staff to check.
Every workflow runs inside your EHR
The chart is read, the visit is booked, the note is written, all in the record you already use. No parallel system, no re-keying.
Every workflow feeds one task queue
Whatever can't be finished automatically becomes a task, assigned and tracked to completion alongside your staff's work.
How task management works →Every workflow reaches patients on every channel
Phone and two-way text, with the same knowledge of the patient and the practice behind each conversation.
Front Desk
After Hours
Care Gaps
Patient Outreach
Two-Way Texting
Chart Prep
Fax Triage
Prior Authorization
Referrals
RCM & Billing
Physician & Staff Scheduling
One task queue
Tasks created, assigned and tracked automatically. Worked by your staff and Harmonize together.
Your EHR
Every workflow reads and writes the chart directly. No parallel system.
AI isn't perfect. You should see exactly how it's doing.
Every Harmonize workflow ships with monitoring and reporting out of the box: what was handled, what was escalated, where the AI got it wrong and how your practice is running. No dashboard add-on, no extra fee.
Routing accuracy
Weekly, last 12 weeks, against staff review of a sample
Your practice. Your decisions.
Your way of working
You set the instructions and choose what needs help.
Clear oversight
See what's done and what needs your attention.
Patient privacy
Patient information is protected.
People make care decisions
Clinical judgment stays with your team.
“We spent hundreds of hours inside independent practices and saw the same thing everywhere: physicians' days shaped by everything surrounding patient care instead of the care itself. The administrative side of running a practice should happen quietly in the background.”Read why we founded Harmonize →
About us
We've built technology and AI at Microsoft, Anduril, UCLA Health, and Johns Hopkins.
Now we're applying that expertise to your practice.
See Harmonize in action.
Best practice just changed. Come see how.

