Built for the trust a practice has to keep.
Harmonize handles patient information on every call, text and fax. Here is how we protect it.
BAA signed before any PHI is handled
Plain language, no fine print.
HIPAA compliant
Built and operated to HIPAA standards, with a Business Associate Agreement in place for every practice.
Encrypted everywhere
Calls, messages, faxes and chart writes are encrypted in transit and at rest.
PHI never trains our models
Patient information does the work in front of it and nothing else. It is never used to train or evaluate AI models.
Scoped to your practice
Access is limited to the records your practice grants, through your EHR's own permissions. Nothing is shared across practices.
Humans in the loop
Escalation paths your practice defines. Anything ambiguous or clinical goes to a person.
Every action logged
Each call, message, classification and chart write is recorded and reviewable in your reports.
Where patient information goes, and where it doesn't.
Harmonize does the work inside your EHR over an encrypted connection and logs what it did. The information never leaves that loop, and it never becomes training data.
Patient
Calls, texts or faxes
Harmonize
Does the work, encrypted end to end
Your EHR
Where the record lives
Every action is logged
Each call, message, chart write and escalation is recorded for your review.
Never used to train models
Patient information is used to do the work in front of it and nothing else.
Questions about security?
Email info@harmonize.health and a person will answer the same business day.