Every fax read, sorted and in the right hands within minutes.
Faxes still carry the most time-sensitive information a practice receives. Fax Triage reads each one as it arrives, scores its urgency, routes it to the right person and creates a task with a summary attached.
Works inside a broad set of EHRs, with more being added daily.
Inbound faxes · this morning
Read, scored, routedCritical lab result · K. Moore
→ Dr. Chen
ED discharge summary · T. Reyes
→ Care coordinator
Referral packet · cardiology
→ Referrals queue
Prior auth response · approved
→ Front desk
Records request · attorney
→ Records
Pharmacy refill confirmation
→ Filed to chart
- From arrival to routed, not days
- Minutes
- Of inbound faxes read and classified
- 100%
- Faxes sitting in a tray overnight
- 0
From the tray to the right person, automatically.
Four steps on every page, without anyone standing at the machine.
Reads every page
Identifies the document type, the sender and the patient it belongs to, and matches it to the chart.
Scores urgency
Critical results and time-sensitive requests are flagged for the same day. Routine paperwork waits its turn.
Routes it
To the right provider, staff member or queue, with the fax and a plain-language summary side by side.
Creates the task
Every fax becomes a task with an owner and a due date, so nothing sits in a tray.
Tuned to your practice, not a generic list.
Fax Triage starts with sensible defaults for a medical practice and learns your adjustments. You decide what same-day means for your specialty.
- Specialty-aware defaults out of the box
- Your rules override ours, per document type or sender
- Anything ambiguous goes to a person with the summary attached
- Every classification is logged and reviewable in reports
Same day
Critical lab or imaging results, ED and hospital discharge summaries, anything marked stat or urgent by the sender.
This week
Referral packets, prior authorization responses, records needed for an upcoming visit.
Routine
Records requests, pharmacy confirmations, marketing and misdirected faxes filed or discarded.
Connected to the rest of Harmonize.
Fax Triage is where a lot of the practice's work first shows up. Documents go to the right staff member with context, and follow-up work stays in the task queue.
Chart Prep
Reports & MonitoringSend us a day of faxes.
We'll show you how they'd be sorted before you decide anything.